HASSLE FREE RETURNS
We want you to be 100% satisfied with your decision to buy from The FocusGift and that’s why we’re offering this bold “No Risk, No Stress, Try It” guarantee. It’s very simple. If you’re not happy with a product you’ve purchased from us, we’re going to make it right.
Here’s how it works:
- If you are not 100% satisfied with your purchase you may return it for a full refund within 7day days of it being delivered to you regardless of whether it’s been used. We’ll even cover the *shipping costs to send it back to us. How’s that for NO RISK?!
- Returns of unused product after 30 days will receive a store credit for up to 45 days from the day of purchase.
- Custom items can be returned if they were received damaged or do not match the approved proof on file.
Here’s the simple, easy process for returning product to us:
- Please call +91 8141131266 to speak to one of our FocusGift Solutions Representatives.
- We’ll email you a RMA # with shipping instructions.
- We’ll process your refund or store credit within 7 business days of receiving the material.
- We’ll email you once the refund or credit has been processed.
* Restrictions Apply: Free return shipping is via Shiprocket service, only from within the India within 30 days of purchase. Does not apply to freight shipments. Does not apply to International return shipments. Returns made after 30 days do not qualify for free return shipping and may incur a restocking fee. Management has the right to deny refunds in certain circumstances.